Shop Assistant / Cashier at Clicks

Brand: Clicks Group
Location: Randburg and in Centurion
Contract: Permanent

Industry: Wholesale & Retail Trade

Introduction
To supply provider excellence via environment friendly purchaser service, factor of sale (POS) operational things to do and merchandising in save that leads to a tremendous purchaser experience.

Job description
Job Objectives:
• To correctly execute all operational things to do at the factor of sale in a well timed and environment friendly manner.
• To hold excessive ranges of accuracy when scanning merchandise and accumulating fee for items purchased, which includes actioning clubcard rewards.
• To make certain that he handle money in a proper manner at all times.
• To proactively promote the Clicks’ clubcard and to sign up new clubcard contributors in order to gain the clubcard participation targets.
• To make purchasers aware of promotions in order to positively have an impact on profits and to make positive consumers “feel suitable and pay less”.
• To supply optimal consumer provider by way of performing as a company ambassador, being seen and presenting a pleasant and expert service.
• To effectively execute and hold all merchandising and familiar housekeeping responsibilities in accordance to shop and visible merchandise standards.
• To hold up to date expertise on products, ranges, promotions and activities in order to furnish the right statistics to clients at all times.

Knowledge:
• Basic maths calculations
• Retail/FMCG historical past and grasp of merchandising and promotions standards
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:
Essential:
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable:
• Working with people
• Persuading and Influencing
• Planning and Organizing
• Coping with Pressures and Setbacks

Minimum requirements
Experience:
• Desirable: knowledge in a consumer relations going through this position inside a retail/FMCG shop operations environment

Education:
• Essential: Grade 12
• Good to have Maths 50% and English 50% at Grade 12 level

Please email CV to : clk0307mgr@clicks.co.za
Advert reference: click_010488
Apply by: 22 November 2022
Contract: Permanent

Our Values as Clicks Group: Our approach is to hire client obsessed people with a confident, ‘can do’ attitude, who are proud and professional.

This approach is underpinned via our personnel and our Company values:

As Clicks Group We Offer

Excellent Benefits, we have recommended a Total Rewards Strategy to make certain that our personnel are accurately and pretty rewarded whist offering flexibility to meet differing worker needs.

Specialized Careers we offer exciting opportunities in fields of specialties like Merchandising, Pharmaceuticals and logistics and Supply Chain and more.

Growth Opportunities, A JSE listed employer that has been at the fore the front of Retail and Pharmacy innovation for over 50 years.

Our way ahead is clear – with described quick and lengthy time period Group goals and our established capability to gain our objectives, personnel are assured possibilities to develop professionally!

What sort of competencies do you want to be a shop assistant?
While reading is essential and in reality offers you an aspect over your competition, there are some competencies that will assist you to excel in the role.

Communication
Being a correct communicator, any individual who is capable to speak humans thru what they desire and assist them to locate the proper product for their wishes is quintessential to succeeding in the fast-paced retail environment.

A virtually exact retail assistant is personable, in a position to construct rapport quickly, setting up have faith and connection with their customer. They want to be true at actively listening to discover the most vital component of the product for their customer’s non-public needs.

Team work
Retail assistants are usually working inside a team and they will want to work collectively to accomplish their store’s KPIs. Working nicely with others and adjusting to the crew dynamic and assisting your different group individuals will assist you all to succeed. We will share more of the competencies on our next data capturing posts